nike88 Privacy Policy

1. Introduction

Nike88 ("nike88", "we", "us", "our") is committed to protecting the privacy and personal data of all users who access and use the nike88 platform at nike88.asia ("Platform"). This Privacy Policy ("Policy") describes the categories of personal information we collect, the purposes for which it is processed, the parties with whom it may be shared, and the rights available to you as a data subject.

This Policy applies to all registered members of nike88, visitors to the Platform who have not registered an account, and any individual who contacts nike88 through available support channels. By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy.

2. Data We Collect

Nike88 collects personal data in the following categories, depending on your level of interaction with the Platform:

Registration and Account Data:

• Full legal name, date of birth, and gender.
• Email address, phone number, and residential address.
• Username and encrypted password.
• Country and state/region of residence.

Identity Verification (KYC) Data:

• Government-issued identification documents (e.g., MyKad, passport).
• Proof of residential address (e.g., utility bill, bank statement).
• Proof of payment method ownership (e.g., screenshot of e-wallet, bank card image).
• Selfie or live photograph for identity matching where required.

Transaction and Financial Data:

• Deposit and withdrawal transaction records, amounts, timestamps, and payment method identifiers.
• Account balance history and bonus credit/debit records.

Gaming Activity Data:

• Bet history, game session logs, win/loss records, and wagering summaries.
• Responsible gaming tool settings and activation history.

Technical and Device Data:

• IP address, device type, operating system, and browser type.
• Session identifiers, access timestamps, and login location data.
• Cookie identifiers and analytics data (see Section 6).

Communications Data:

• Content of support queries, chat transcripts, and email correspondence.
• Survey responses and feedback submissions.

3. How We Use Your Data

Nike88 processes your personal data for the following purposes:

• Account administration — creating, maintaining, and managing your nike88 account, authenticating your identity on login, and providing access to Platform features.
• Service delivery — processing deposits and withdrawals, settling bets and game outcomes, applying promotional credits, and providing customer support.
• Identity and age verification — confirming that you meet the minimum age requirement of 21 years and verifying your identity for KYC compliance purposes.
• Regulatory compliance — fulfilling obligations under our international gaming licence, including anti-money laundering (AML) controls, responsible gaming requirements, and reporting obligations.
• Fraud prevention and security — detecting and preventing fraudulent activity, account compromise, bonus abuse, and other integrity violations.
• Platform improvement — analysing anonymised usage data to improve Platform functionality, game selection, and user experience.
• Marketing communications — where you have opted in, sending promotional emails and notifications about offers, new games, and platform updates. You may opt out at any time.
• Responsible gaming — monitoring gaming behaviour for indicators of problem gambling and applying protective measures where required.

4. Legal Basis for Processing

Nike88 processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our obligations under the Terms & Conditions you accepted upon registration, including account management, transaction processing, and service delivery.
• Legal obligation — processing required to comply with applicable laws, gaming licensing regulations, AML obligations, and lawful requests from competent authorities.
• Legitimate interests — processing conducted in the legitimate interests of nike88, including fraud prevention, Platform security, and service quality improvement, where such interests are not overridden by your data protection rights.
• Consent — processing based on your explicit consent, including marketing communications and optional data collection activities. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

Nike88 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data in the following limited circumstances:

• Service providers — third-party vendors engaged to provide Platform infrastructure, payment processing, identity verification, customer support tools, and analytics services. All service providers are contractually obligated to process data solely for the purpose of delivering their contracted services and to maintain appropriate data security standards.
• Gaming software providers — where necessary to deliver casino and sports betting products, limited technical data (such as session identifiers) may be shared with licensed game studios and sportsbook data providers.
• Payment processors — transaction data is shared with the relevant payment service providers (e.g., Touch 'n Go, Boost, banking institutions) to process deposits and withdrawals.
• Regulatory and law enforcement authorities — nike88 will disclose personal data to competent authorities where required by applicable law, court order, or our gaming licence obligations. This includes disclosure of suspected AML, fraud, or other financial crime activity.
• Corporate transactions — in the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

6. Cookies & Tracking Technologies

Nike88 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are:

• Essential cookies — required for the Platform to function correctly, including session authentication, login state persistence, and security tokens. These cannot be disabled without impairing Platform functionality.
• Functional cookies — used to remember your preferences, such as language settings, display preferences, and last-visited game categories.
• Analytics cookies — used to collect anonymised data on how visitors use the Platform, including page views, navigation paths, and session duration. This data helps us improve the Platform experience.
• Marketing cookies — used to deliver relevant promotional content where you have opted in to marketing communications. These track whether you have previously visited the Platform from a promotional link.

You may manage or disable non-essential cookies through your browser's cookie settings. Please note that disabling certain cookies may affect the functionality of some Platform features. Nike88 does not currently respond to browser "Do Not Track" signals.

7. Data Retention

Nike88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account data — retained for the lifetime of your active account and for a minimum of five (5) years following account closure, in accordance with gaming licensing and AML regulatory requirements.
• KYC documents — retained for a minimum of five (5) years following account closure or the completion of the relevant verification transaction.
• Transaction records — retained for a minimum of five (5) years in compliance with financial record-keeping obligations.
• Gaming activity logs — retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Support communications — retained for two (2) years following the resolution of the relevant query.
• Marketing consent records — retained for as long as the consent is active, plus one (1) year following withdrawal of consent.

Following the applicable retention period, personal data is securely deleted or irreversibly anonymised.

8. Your Rights

Subject to applicable data protection law, you have the following rights in respect of your personal data held by nike88:

• Right of access — you may request a copy of the personal data nike88 holds about you.
• Right to rectification — you may request correction of inaccurate or incomplete personal data.
• Right to erasure — you may request deletion of your personal data in certain circumstances, subject to overriding legal or regulatory retention obligations.
• Right to restrict processing — you may request that we limit the processing of your data in specified circumstances pending resolution of a query or objection.
• Right to data portability — where processing is based on consent or contract, you may request that we provide your data in a structured, machine-readable format.
• Right to object — you may object to processing based on our legitimate interests, including direct marketing.
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within 30 days. We may need to verify your identity before processing a data rights request.

9. Data Security

Nike88 implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption of all data transmitted between your device and the Platform.
• Encryption at rest for sensitive data categories including KYC documents and payment identifiers.
• Access controls limiting Platform and database access to authorised personnel on a need-to-know basis.
• Regular security assessments and penetration testing by qualified third parties.
• Employee training on data handling and privacy obligations.
• Incident response procedures for the detection, containment, and notification of data security incidents.

Notwithstanding these measures, no online system is entirely immune from security risk. Nike88 will notify affected members and relevant authorities of any data breach in accordance with applicable legal requirements.

10. Children's Privacy

The nike88 Platform is strictly intended for adults aged 21 and over. Nike88 does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual below the minimum age, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered an account on nike88, please contact us immediately at [email protected].

11. International Data Transfers

Nike88 operates under international online gaming licensing and, as a result, your personal data may be processed by service providers located in jurisdictions outside of Malaysia. Where data is transferred internationally, nike88 ensures that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards, including through the use of contractual data processing agreements with international service providers.

12. Changes to This Policy

Nike88 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered members by email or through a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. We recommend reviewing this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by nike88, please contact our data protection team:

Email: [email protected]
Subject line: Privacy / Data Request

We aim to respond to all data protection queries within 30 days of receipt. For complex requests, we will acknowledge receipt within 5 business days and advise on the expected timeline for a full response.